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Scanning Exlusion

Hi Folks,Can you add an option to exclude a device based on Mac address please? We, like most companies use DHCP, so blocking by IP address isn't feasible. Thanks!Ian

Email attachments

I have our voicemail system tied to our LS Helpdesk where that when a person calls our Helpdesk line and leaves a voicemail, a ticket is created. The ticket on the Lansweeper Helpdesk dashboard has the attachment included with the ticket. However, in...

jkrelic by • Champion Sweeper
  • 6904 Views
  • 4 replies
  • 1 kudos

Hard Drive Tracking - Start to Finish

With data loss and breaches at the forefront of every IT department (or at least is should be) it would be nice if LANSweeper had the ability to track a hard drives life from start to finish. First, with every computer scanned, LANSweeper should cre...

brodiemac by • Engaged Sweeper III
  • 5117 Views
  • 3 replies
  • 8 kudos

Bitlocker Recovery Key + Password ID Request

The new Bitlocker Recovery info is great, but it's pretty useless for those machines that have multiple drives, encrypted USB disks or have had replacement drives, as you cannot identify which key is for which device. Can you please also add the Pass...

doone128 by • Engaged Sweeper III
  • 3510 Views
  • 1 replies
  • 3 kudos

LSAgent Custom Cloud Relay Destinations

Sending LSAgent results to a US based cloud service outside of our control is going to be a tough sell with our data protection people, particularly as the details https://www.lansweeper.com/knowledgebase/lsagent/ aren't clear on how the encryption i...

ChrisParr by • Engaged Sweeper II
  • 4929 Views
  • 2 replies
  • 12 kudos

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