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LanSweeper Scan service

Hello all, as i cannot create a case for support i am putting it here.currently we are using Lansweeper on-prem and cloud. We use it for tickets but also for target scanning, but we have issue's with the exclussions  somehow it keeps scanning the dev...

BISFrank by • Engaged Sweeper
  • 41 Views
  • 0 replies
  • 0 kudos

Simplify and/or Automate The Backup Process

The Lansweeper configuration and updates happen frequently and the backups are currently cumbersome to perform requiring multiple steps. It would be great if the process could be automated or at least made simple with a menu option.Thank you.

Nathan by • Engaged Sweeper II
  • 3619 Views
  • 1 replies
  • 2 kudos

Satisfaction Questionnaire after ticket close

HI, (sorry for my por english)It would be great if we can send e-mail or in ticket automatically a Satisfaction Questionnaire after ticket is closed for now if we need to change something or be better and have feedback from user.Thx.

hysthos by • Engaged Sweeper II
  • 6562 Views
  • 2 replies
  • 3 kudos

More information from Cisco phones?

The Cisco phones have a ton of information displayed on their webpages.Is there anyway that it can be parsed and displayed in lansweeper?You can access the webpage and get basic device information with this urlhttps://<IP Address>/CGI/Java/Serviceabi...

seraphielx by • Engaged Sweeper III
  • 41178 Views
  • 20 replies
  • 15 kudos

Public IP Address

It would be really great to have Lansweeper include the public IP Address of an assets Internet connection for assets that are scanned out side of the local network. Have LSPush run as a service (something other than an obvious scheduled task that c...

Rotax04 by • Engaged Sweeper
  • 12455 Views
  • 6 replies
  • 5 kudos

Select individual assets from reports?

Is there a way to add checkboxes to a report so that one or more can be selected? For example, we need to upgrade a specific piece of software so I have a report that lists only machines that have that piece of software installed. I don't want to...

pryan67 by • Champion Sweeper II
  • 3615 Views
  • 1 replies
  • 0 kudos

Show attached USB devices

Due to COVID and sending equipment home, we need to track & run reports for users who have USB Headsets, USB Webcams, etc etc plugged in to their work issued home devices. I have seen a few people ask questions if USB devices can be detected & i thin...

d_scott by • Engaged Sweeper II
  • 7134 Views
  • 3 replies
  • 2 kudos