Share feedback, exchange ideas and find answers to Lansweeper product questions.
For ticket types (departments), you can already assign a default agent... it would be nice if you could also assign a default secondary (cc) agent to any tickets created.... can we get that added as a feature??
We need to be able to have another user added as the CC user to tickets when they are a certain type. The CC user will vary as they are the parent of the student related to the ticket.I am planning to do this via an API call so we can have some busin...
We've just deployed 100 of these but lansweeper can't query/populate the purchase date/warranty expiration dates from Microsoft using the discovered serial. Is this planned for a future release?
Hello,I found a script designed for the SCCM to write mapped network printers info into the registry (See attached picture)Can I setup registry scanning in Lansweeper to scan a whole registry path, not only one specific value?
Would like the ability to code my own custom addon modules for the website.... perhaps a directory I can drop my html/php/asp scripts in and then be able to use on the website... something similar to the way WordPress or whmcs does it with addon modu...
Please add the smarty template system to lansweeper so we can customize our own pages. For examples on how it should work, look at solutions like whmcs.com and how they allow their users to modify client area and admin area pages using smarty templat...
Ability for users to select their own theme for the interface. I've had a number of my helpdesk users ask if there's a "dark" theme available.
A way to limit the amount of Assets a user can see depending his Security Groups he is member of. So for locationA he can only see Assets which has a Tag LocationA or are in a Asset Group.
