Product Discussions

Share feedback, exchange ideas and find answers to Lansweeper product questions.

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Forum Posts

Follow Ups on Calendar

When adding a follow up date to a Help Desk ticket, it should automatically add it (or give the option to add it) to the Lansweeper calendar. This would allow you to use the calendar to see all follow ups in once glance.

chogan201 by Engaged Sweeper III
  • 1614 Views
  • 0 replies
  • 1 kudos

Manage SQL-only reports

HelloThe Lansweeper "UI report builder" is a nice feature but it limits the possibilities of SQL.In particular, it won't allow the use of DECLARE and its advantages:- Use variables to avoid repeat magic values in formulas- Use variables to store temp...

millets by Engaged Sweeper
  • 1733 Views
  • 0 replies
  • 1 kudos

Show Reports on an Asset's Page

I was wondering if it was possible to get a new tab that shows all the reports that particular asset is listed on. Rather than opening multiple tabs of reports and manually searching to see if that asset is listed (audit, update, etc reports).

Tythesly by Engaged Sweeper III
  • 5244 Views
  • 4 replies
  • 1 kudos

Network Monitoring - Alert Host/Service Down

It would be nice to be able monitor assets to ensure they are up at all times, when they are no longer reachable send an alert.As Lansweeper already knows and has a list of everything on the network it would be good to create alerting rules that when...

JDobbsy1987 by Engaged Sweeper III
  • 46480 Views
  • 20 replies
  • 24 kudos

update ticket attributes by email / tickets anywhere

we migrated from spiceworks a couple years ago and I really miss their "tickets anywhere" feature.basically you could send commands via email to your helpdesk. I think this has been brought up before and I apologize if there is a feature request sec...

drtag8 by Engaged Sweeper
  • 8346 Views
  • 2 replies
  • 4 kudos