We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Hello,I was wondering if there any plans to introduce some sort of scanning options for windows 10 S?LsPush on a custom Appx-file would be great. //David
I would like to be more granular with the asset visibility.It would be good to be able to create roles for the different support teams where by we can restrict the assets they can see.ie I may want to create a role for those that manage our printers ...
Hi,We are currently rolling out Skype for Business to our users. Lansweeper has userpages that contain the phone number but behind that link the "callto:" protocol is used. This only works for Skype consumer. Skype for Business uses the "tel:" protoc...
On the user portal, is it possible to hide the assigned Agent column? We'd rather not advertise who the assigned agent is to prevent users from contacting the agent directly.
Is there a "custom.css" or a way to define an "corporate" CSS-File to alter the Appearance of KB Articles?So that it will not be overwritten in following Releases of LS.And in the WYSIWYG-Editor when you mark text as code. In HTML the DIV-Tag gets a ...
Hi, I believe I asked this many moons ago in a long list of wish list items, but are there any plans to implement a mixed mode authentication scheme like most other helpdesk systems use? Basically, we want to automatically login if a user is logged i...
Hi !I need list if a computer has the MS Office udpate kb2760562 but seems like tblQuickFixEngineering is not storing MS Office updates.Thats correct? there's a way to look for specific MS Office updates ?Many thanks
Is there a way to add installed printers and their IPs to this page?(Computer Asset detail -> report) http://lansweeper:81/comprep.aspx?AssetID=24Also the printable version http://lansweeper:81/reportdet.aspx?AssetID=24&print=1This would give our t...