Product Discussions

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Forum Posts

Divide "Software" and "Microsoft/Windows Updates"

In our software overview we have 1485 products shown at the moment. That is a lot to process and a lot to control/handle. We would like a feature to give/apply the found products to one of three categories and a display filter, which shows only the s...

pice by Engaged Sweeper III
  • 15002 Views
  • 10 replies
  • 1 kudos

Get TCP connections from processes

Microsoft exposes the TCP socket table per process through WMI. The Powershell command is:gwmi -Class MSFT_NetTcpConnection -Namespace Root\StandardCimv2 If we could scan that as well and link it to other assets by their IP address, we could generate...

klaus by Engaged Sweeper III
  • 4626 Views
  • 1 replies
  • 1 kudos

Resolved! Meaningful Return Value from LsPush and LsClient

LsPush.exe or LsClient.exe can be used to initiate a scan from the client. When I tested them, I found that they both return 0...always. Even if the computer is completely offline and there is no hope of contacting the lansweeper server, they will ...

marck1024 by Engaged Sweeper III
  • 6185 Views
  • 3 replies
  • 0 kudos

Web forms/checklist

Hello, When we onboard employees and receive new equipment, for example, we have checklists and documents that follow the users and equipment. Would it be possible to have a "forms" section for each asset that would include checklist line items as we...

Skype for Business

I know this will never happen but I am going to add it to the wishlist anyways. I would love to see Lansweeper integrate the user profiles with Skype for Business Online (in Office 365) status. Just like you see the icon status for a computer asset...

keys_it by Engaged Sweeper III
  • 7442 Views
  • 3 replies
  • 2 kudos

Ticket CC Info

I have a mailbox set up (helpdesk@mydomain.com) that the Lansweeper Help Desk is configured to check for tickets. Occasionally an HR employee will e-mail the help desk with new employee notifications and they copy everyone else that needs to know ab...

HarkinsIT by Champion Sweeper
  • 10756 Views
  • 4 replies
  • 2 kudos

USB DeviceID Truncated?

I need the whole DeviceID that is returned by WMI e.g. PCI\VEN_8086&DEV_A12F&SUBSYS_8054103C&REV_31\3&11583659&0&A0 but Lansweeper is only returning/storing 3&11583659&0&A0. Is there any plans for it to hold the true DeviceID?Thanks,Howard

hfcooper by Engaged Sweeper
  • 4229 Views
  • 1 replies
  • 0 kudos

Helpdesk Agent - Auto Ticket Assignment vs. Schedule

Due to the current limitations of the helpdesk system it is not possible to enable tickets to be auto assigned via round robin/etc.. if you have multiple shifts of technicians.My organization has a 24/7 helpdesk which means we run 3 shifts of technic...

ARMC by Engaged Sweeper II
  • 4394 Views
  • 1 replies
  • 2 kudos