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actions and parameters

Hello!I am trying to use a URI to launch an external app of our helpdesk technicians using Splashtop. I have the URI designed as:st-business://com.splashtop.business?mac={mac} - Which does what it is supposed to. It launches the app, and the {mac} gr...

Allowed Administrators

Please allow to assign domain account per PC. Currently we can assign only local account per PC or domain account for whole domain.We definitely need to assing one domain account per PC/PCs as we have lot of exceptions in our company.Thank you

PG by • Engaged Sweeper
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  • 1 replies
  • 2 kudos

Copy and paste articles into the knowledgebase

HiWhen I copy and paste my current KB articles from my lotus notes system into Lansweeper, I lose all of the images? If I copy into Word then into Lansweeper I get the image place holders, ditto via Adobe?Is there any trick I'm missing of getting do...

notesguru99 by • Engaged Sweeper III
  • 10788 Views
  • 4 replies
  • 5 kudos

OS Build Version(s) Expanded

I noticed a feature request to identify the different builds of Windows 10 and the solution being to look into each asset and find the build number in Config>Windows>OS. I feel that this being a viable 'solution' is partially accurate. The build (or ...

mikeNDF by • Engaged Sweeper II
  • 5472 Views
  • 1 replies
  • 1 kudos

Approve software for assets groups

Hi,I want to approve different softwares for different assets groups.I.e. Sql Management Studio is approved for IT Pcs groups but not approved for accounting office PcsIs it possibile?

MrEko by • Engaged Sweeper
  • 4399 Views
  • 1 replies
  • 0 kudos

auto create ticket. without cc

When a ticket is auto-created (lifted from a mailbox) the ticket has CC members (if any exists). I would like to auto-create ticktes without the CC users.any way this is possible?

Martijn by • Engaged Sweeper
  • 6720 Views
  • 2 replies
  • 0 kudos

Toner Tracking

We have about 80 printers and it would be great to be able to quickly add, remove and report on toner inventory. We take turns doing physical inventory and it's a pain in the neck!Thanks

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