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Divide "Software" and "Microsoft/Windows Updates"

In our software overview we have 1485 products shown at the moment. That is a lot to process and a lot to control/handle. We would like a feature to give/apply the found products to one of three categories and a display filter, which shows only the s...

pice by • Engaged Sweeper III
  • 16838 Views
  • 10 replies
  • 1 kudos

Get TCP connections from processes

Microsoft exposes the TCP socket table per process through WMI. The Powershell command is:gwmi -Class MSFT_NetTcpConnection -Namespace Root\StandardCimv2 If we could scan that as well and link it to other assets by their IP address, we could generate...

klaus by • Engaged Sweeper III
  • 5287 Views
  • 1 replies
  • 1 kudos

Resolved! Meaningful Return Value from LsPush and LsClient

LsPush.exe or LsClient.exe can be used to initiate a scan from the client. When I tested them, I found that they both return 0...always. Even if the computer is completely offline and there is no hope of contacting the lansweeper server, they will ...

marck1024 by • Engaged Sweeper III
  • 7149 Views
  • 3 replies
  • 0 kudos

Web forms/checklist

Hello, When we onboard employees and receive new equipment, for example, we have checklists and documents that follow the users and equipment. Would it be possible to have a "forms" section for each asset that would include checklist line items as we...

Skype for Business

I know this will never happen but I am going to add it to the wishlist anyways. I would love to see Lansweeper integrate the user profiles with Skype for Business Online (in Office 365) status. Just like you see the icon status for a computer asset...

keys_it by • Engaged Sweeper III
  • 8253 Views
  • 3 replies
  • 2 kudos

Ticket CC Info

I have a mailbox set up (helpdesk@mydomain.com) that the Lansweeper Help Desk is configured to check for tickets. Occasionally an HR employee will e-mail the help desk with new employee notifications and they copy everyone else that needs to know ab...

HarkinsIT by • Champion Sweeper
  • 11917 Views
  • 4 replies
  • 2 kudos

USB DeviceID Truncated?

I need the whole DeviceID that is returned by WMI e.g. PCI\VEN_8086&DEV_A12F&SUBSYS_8054103C&REV_31\3&11583659&0&A0 but Lansweeper is only returning/storing 3&11583659&0&A0. Is there any plans for it to hold the true DeviceID?Thanks,Howard

hfcooper by • Engaged Sweeper
  • 4658 Views
  • 1 replies
  • 0 kudos

Helpdesk Agent - Auto Ticket Assignment vs. Schedule

Due to the current limitations of the helpdesk system it is not possible to enable tickets to be auto assigned via round robin/etc.. if you have multiple shifts of technicians.My organization has a 24/7 helpdesk which means we run 3 shifts of technic...

ARMC by • Engaged Sweeper II
  • 5077 Views
  • 1 replies
  • 2 kudos