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Resolved! Meaningful Return Value from LsPush and LsClient

LsPush.exe or LsClient.exe can be used to initiate a scan from the client. When I tested them, I found that they both return 0...always. Even if the computer is completely offline and there is no hope of contacting the lansweeper server, they will ...

marck1024 by • Engaged Sweeper III
  • 6797 Views
  • 3 replies
  • 0 kudos

Web forms/checklist

Hello, When we onboard employees and receive new equipment, for example, we have checklists and documents that follow the users and equipment. Would it be possible to have a "forms" section for each asset that would include checklist line items as we...

Skype for Business

I know this will never happen but I am going to add it to the wishlist anyways. I would love to see Lansweeper integrate the user profiles with Skype for Business Online (in Office 365) status. Just like you see the icon status for a computer asset...

keys_it by • Engaged Sweeper III
  • 7942 Views
  • 3 replies
  • 2 kudos

Ticket CC Info

I have a mailbox set up (helpdesk@mydomain.com) that the Lansweeper Help Desk is configured to check for tickets. Occasionally an HR employee will e-mail the help desk with new employee notifications and they copy everyone else that needs to know ab...

HarkinsIT by • Champion Sweeper
  • 11570 Views
  • 4 replies
  • 2 kudos

USB DeviceID Truncated?

I need the whole DeviceID that is returned by WMI e.g. PCI\VEN_8086&DEV_A12F&SUBSYS_8054103C&REV_31\3&11583659&0&A0 but Lansweeper is only returning/storing 3&11583659&0&A0. Is there any plans for it to hold the true DeviceID?Thanks,Howard

hfcooper by • Engaged Sweeper
  • 4521 Views
  • 1 replies
  • 0 kudos

Helpdesk Agent - Auto Ticket Assignment vs. Schedule

Due to the current limitations of the helpdesk system it is not possible to enable tickets to be auto assigned via round robin/etc.. if you have multiple shifts of technicians.My organization has a 24/7 helpdesk which means we run 3 shifts of technic...

ARMC by • Engaged Sweeper II
  • 4833 Views
  • 1 replies
  • 2 kudos

define default filters

is there a possibility to define default filters, preferable that can be assigned to default web users, different type of profiles

ptondele by • Engaged Sweeper II
  • 11341 Views
  • 4 replies
  • 1 kudos
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