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Re-arrange Ticket Types

I may be missing something obvious, but I created a bunch of different ticket types. Most of the top of my head, but now I would like to re-arrange them so that all the same colors match up and the most frequently used ticket types are at the top. I...

ksturm by • Engaged Sweeper II
  • 4568 Views
  • 2 replies
  • 1 kudos

Restrict Assets by User

Hey LanSweeper Team,I've been trying to limit which assets are displayed to which users, but having no luck. I've actually been trying to do this for over 2 years and I keep getting told "Devs are on it".It seems like a lot of people want this and we...

Datacenter management

Its a crazy wish...Is it possible to use the system to creact datacenter management (infrastructure) ?the idea is to add the following fields to the assets and base on this fields to generate report on Rack cappasity, asset location in the datacenter...

gad_d by • Engaged Sweeper
  • 10381 Views
  • 5 replies
  • 6 kudos

Add Asset By IP

Within a users help desk ticket, it would be nice to be able to add an asset by IP rather than just by name. This would be used for adding odd ball devices such as IP cameras, printers, & hand held scanners.

RTI_IT by • Champion Sweeper
  • 3586 Views
  • 1 replies
  • 1 kudos

AD site ip address range as scan target

Hi,i have seen in version 6 the nice feature to add the ad site ip range as ip location just by select them out of ad. It would be great if it is possible also to select them as scan target.As the AD site information is every time set it saves a time...

AG by • Engaged Sweeper II
  • 3378 Views
  • 1 replies
  • 0 kudos

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