Custom Fields in Cloud?

[eriqjaffe1]

We've been using the custom fields in our on-premise instance for years to store asset tags, and it's conveniently searchable.  So I can easily search for "011193" and see exactly what that machine is.

We just linked with the Lansweeper Cloud and it doesn't seem like those custom fields sync up - am I just missing something?  Or if not, is that something on the roadmap?

[LeoDaniel]

Unless we are talking about a very old version, the sync should work - however, it is an action that has to be enabled by a Site Owner in the cloud UI.

[LeoDaniel]

As a quick follow up - you can now sync Custom Fields from On-prem to your Site. We released this capability on the 3rd of July.  You can read the product announcement here: https://community.lansweeper.com/t5/product-announcements/custom-field-synchronization-to-lansweeper....

[LeoDaniel]

@eriqjaffe1 - We are in the process of finalizing the synchronization and other improvements related to custom fields in Lansweeper Sites, including adding custom fields to custom views, reports, APIs, and filters.  I expect capability this will be available in the next couple of weeks.

[Jan_KN]

@LeoDaniel- Thank you for the update! Could you please confirm if this capability will include a two-way synchronization between Lansweeper Sites and the on-premises environment?

[LeoDaniel]

@Jan_KN , the capability should be available very shortly.  It is not a 2-way synchronization, but a on-prem to Site synchronization.

[LeoDaniel]

@eriqjaffe1 - we are currently working to sync Custom Fields from the On-prem environment to your Lansweeper Site (Cloud environment).  This work will be completed in the next 3 months, so I ask for just a little bit of patience.
We are also very interested in understanding what other gaps we need to close. 
If you are interested in connecting directly with me, please message me directly with your email and I will gladly setup a call to give you more details and to give you the opportunity to let me know what is important to you.
We will also be publishing a post later this month specifically about the work we are undertaking to allow customers to leverage our Cloud environment.

[DonMario73]

I will add the following feature requests:

• add addiitonal custom fields in the on-prem version.
• sinc on prem custom fields with cloud.