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py7h4n
Engaged Sweeper
Dell provides an Express Service code (Express Code in lansweeper) as well as a Serial. Now under each asset I can see this information. It's running the reports that I'm having a hard time with. I can't seem to find which table has the Express Code.
3 REPLIES 3
Hemoco
Lansweeper Alumni
It is not currently possible to include the Express Codes in reports and/or export them. We'll add this feature to our wish list.
py7h4n
Engaged Sweeper
So I'll have to convert each one when building a report? I have a lot of assets and don't want to do this for each one!
Hemoco
Lansweeper Alumni
The service tag is stored in the table tblAssetCustom in the field serialnumber. The express service code is a calculated field. It is not stored in the database.

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