02-14-2024 12:54 PM - last edited on 04-02-2024 12:15 PM by Mercedes_O
We are currently using Lansweeper Cloud, with an onsite scanner. I am looking to deploy LsAgent, however when I enter the IP of my scanning server and the associated relay key, I get the below.
Server name and domain changed for obsucirty
Url Check with address failed. Endpoint with address 'https://servername.domain:9524/lsagent' was not reachable: The operation has timed out
2024-02-14 11:36:34,294 [5] INFO Connection to url https://servername.domain:9524/lsagent failed
2024-02-14 11:36:54,318 [5] INFO Url Check with address failed. Endpoint with address 'http://servername.domain:9524/lsagent' was not reachable: The operation has timed out
2024-02-14 11:36:54,319 [5] INFO Connection to url http://servername.domain:9524/lsagent failed
I'm expecting assets to connect via the internet when they may not have their company VPN on, what is the correct install command I should be utilizing?
It's worth noting the above logs come from my machine and I am currently on the same IP range as the scanner.
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