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Get paid for sharing your feedback with Lansweeper!

Participate in a 60-minute online interview with Lansweeper and receive a $100 Amazon Voucher! We are dedicated to enhancing the experience of our Site (Cloud) and would love to get your input. In appreciation of your time, we will provide a $100 Am...

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Show Reports on an Asset's Page

I was wondering if it was possible to get a new tab that shows all the reports that particular asset is listed on. Rather than opening multiple tabs of reports and manually searching to see if that asset is listed (audit, update, etc reports).

Tythesly by Engaged Sweeper III
  • 4507 Views
  • 4 replies
  • 1 kudos

Network Monitoring - Alert Host/Service Down

It would be nice to be able monitor assets to ensure they are up at all times, when they are no longer reachable send an alert.As Lansweeper already knows and has a list of everything on the network it would be good to create alerting rules that when...

JDobbsy1987 by Engaged Sweeper III
  • 43525 Views
  • 20 replies
  • 24 kudos

update ticket attributes by email / tickets anywhere

we migrated from spiceworks a couple years ago and I really miss their "tickets anywhere" feature.basically you could send commands via email to your helpdesk. I think this has been brought up before and I apologize if there is a feature request sec...

drtag8 by Engaged Sweeper
  • 7795 Views
  • 2 replies
  • 4 kudos

Resolved! Helpdesk Ticket "On-Hold"

Hi,I have created a new status for our helpdesk tickets called "On-hold".This will be used where we agree with our customer that a job will be done at a currently undefined date/time in the future but we still want to keep this ticket open.We would w...

Report GPO's

We are slowly rolling out a WSUS server in our network, and are using group policy to add computers to it. We're likely going to end up with several different kinds of GPO just for this function, and will probably use GPO's more extensively in the fu...

jnelson by Engaged Sweeper III
  • 7186 Views
  • 2 replies
  • 3 kudos