Report Question - Custom Fields

[MSnyder-SC]

I need to create a report that shows data in custom fields.  The purpose is to create a monthly report to show how many calls are received for a specific category then drill down from there.  Example ticket:  Category (custom field) = Locked, Subcategory = Software, then software name (custom field).

[Obi_1_Cinobi]

Hello there!

Our support team might be able to give you some pointers for this report: https://www.lansweeper.com/contact/contact-support/

[MSnyder-SC]

Thank you.  I will reach out to the support team.