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‎02-07-2024 05:51 PM
I need to create a report that shows data in custom fields. The purpose is to create a monthly report to show how many calls are received for a specific category then drill down from there. Example ticket: Category (custom field) = Locked, Subcategory = Software, then software name (custom field).
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‎02-12-2024 04:10 PM
Hello there!
Our support team might be able to give you some pointers for this report: https://www.lansweeper.com/contact/contact-support/

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‎02-12-2024 05:35 PM
Thank you. I will reach out to the support team.
