My Lansweeper wishlist

[Anhle]

Hi,

I would be great if some of these features will be added to the next version of Lansweeper.

• Collection/discovery on the Unix side
• Collection of hardware details, down to serial numbers of disks and memory sticks
• Correlation with monitoring system and ticketing (minimum of cross hyperlinking, preferably deeper than that)
• Interaction with Active Directory – assignment of computers can be stored there
• Track computers with unique identifier (e.g. HostID), such that swappable disks (different operating systems) still show up as same computer
• No expiration of records – computers that remain “offline” for a long period prompt for admin action – e.g. “retired”, scrapped, etc
• Interaction with DNS – assigning/viewing IP addresses in inventory are reflected within DNS
• Change management database – history of changes made to systems, with tie in (automatic ticket creation) in HEAT or RT
• Concept of “leasing” equipment – assign computers to individuals with periodic reports and reminders (e.g. lease has expired, renew?)

Thanks
Anhle

[Hemoco]

Thank you for your message. We will take these items into consideration for our next updates.

Anhle wrote:
Collection/discovery on the Unix side

Unix computers can be scanned, though information returned is currently limited. For more info on scanning Unix machines, please refer to page 62 of our online documentation.

Anhle wrote:
Collection of hardware details, down to serial numbers of disks and memory sticks

Hardware information is already gathered and can be found in several tables within the report builder. Disk drive serial numbers can be found in the “Volumeserialnumber” field of tblDiskdrives. An example report is shown below.

Select tblComputers.Computername, tblComputers.ComputerUnique,
tblComputers.Domain, tblDiskdrives.Caption, tblDiskdrives.Description,
tblDiskdrives.FileSystem, tblDiskdrives.Freespace, tblDiskdrives.Size,
tblDiskdrives.Volumename, tblDiskdrives.Volumeserialnumber,
tblDiskdrives.Lastchanged
From tblComputers Inner Join
tblDiskdrives On tblComputers.Computername = tblDiskdrives.Computername
Order By tblComputers.ComputerUnique

Anhle wrote:
No expiration of records – computers that remain “offline” for a long period prompt for admin action – e.g. “retired”, scrapped, etc

You can automatically have computers set to non-active that have not been seen in a while. This is done through the cleanup actions found in your configuration console under Scanning Servers\Your Server\Options\Scanning & Cleanup Options.

Anhle wrote:
History of changes made to systems

Hardware and software changes are already tracked and can be found in tables ending in “hist” within the report builder or on the “Changes by type” page within the web console.