New preview capability - Track your hard-to-reach assets using IT Agent, the future of LsAgent

[Gilian]

Hi everyone!

Lansweeper is delighted to announce the availability of its new IT Agent in your Lansweeper Site, now in Preview. Track your hard-to-reach assets using the IT Agent which tracks the details of a single computer running Windows, Linux, or Apple MacOS and sends these directly to your Lansweeper Site.

How to access IT Agent in your Lansweeper Site

1. Open a browser and navigate to https://app.lansweeper.com.
2. Choose the Lansweeper Site to which you want to link the IT Agent Discovery. 
3. Go to Scanning > Discovery systems > Download installers/packages > IT Agent Discovery

A brief explanation

• Learn how to install/deploy IT Agent here.

• After a successful installation, the IT Agent(s) will be shown in your Lansweeper Site in Scanning > Discovery systems.

• To see the asset data, you can open Inventory > All assets (and you can use the search/advanced filter on the top right to filter on the specific assets/installation where IT Agent is running)

Product comparison

Lansweeper IT Agent vs LsAgent vs Network Discovery

Topic	Lansweeper IT Agent (Portable)	Lansweeper LsAgent	Lansweeper Network Discovery
Summary	Newest generation local tracking of any IT device running Windows, Linux or macOS device (including guest virtual machines and connected monitors)	Older generation local tracking of any IT device running Windows, Linux or macOS device (including guest virtual machines and connected monitors)	Discover all IT assets in your network. OT discovery will be added to the same installer/package later on
Asset reach	By default, local tracking only, no other network devices are discovered. This can be changed, but we recommend using Network Discovery for discovering network devices instead	Local tracking only, no other network devices are discovered. To discover network devices in combination with LsAgent, we recommend using Lansweeper On-Premise	Tracks both the machine running Network Discovery and discovers IT (and later OT) assets remotely
Asset data	Expanded default IT discovery data set (extra data like user info on macOS)	Default IT discovery data set	Expanded default IT (and later OT) discovery data set (extra data like user info on macOS)
Credentials	No credentials required for local tracking (runs as local system or similar elevated user by default). Credentials are optional for remote discovery but we advise to use Network Discovery for discovering network devices instead.	No credentials required for local tracking (runs as local system or similar elevated user by default).	Requires credentials to get all asset details remotely. Can recognize assets without credential though
Network access	Syncs with Lansweeper Site directly To sync with your Lansweeper Site, HTTP2 proxy is supported Check Install IT Agent Discovery - Lansweeper Community for connection requirements Send results to Network Discovery hub or to a file on a network drive for later import into Lansweeper Site. See Set up and run Lansweeper IT Agent Discovery Portable	Does not sync with Lansweeper Site directly HTTP2 proxy is not supported Requires a scan server to connect to (from a Lansweeper On-Premise installation). Can also connect first to Lansweeper LsAgent Relay server, see this link. Can save results to a file for import into Lansweeper On-Premise via scan server	Requires specific ports to be open on the assets to discover. See Ports scanned or used by Lansweeper To sync with your Lansweeper Site, HTTP2 proxy is supported
Auto update	Auto update on Windows, Linux and macOS	Auto update on Windows. Linux and macOS require manual updates	Auto update on Windows, Linux and macOS
Vulnerability risks	Built on .NET 8.0 with a reduced vulnerability risk in comparison to .NET FW 4.8	Built on .NET FW 4.8 (Windows) and .NET 6.0 (Linux, macOS)	Built on .NET 8.0 with a reduced vulnerability risk in comparison to .NET FW 4.8

Request for feedback

It's time for us to let you try and test this new feature. We hope this first version will give you an easy-to-deploy agent-based discovery.

Finally, we're all ears! Your feedback is valuable, and we'd love to hear it.

Feel free to share in the comments or share your logs and screenshots privately to preview@lansweeper.com

Kind regards,

Gilian De Raes
Product Manager | Lansweeper

[Gilian]

We'll try setting it up on an Intune test environment and document the process in an article.

After reading https://www.prajwaldesai.com/fix-intune-win32-app-install-error-0x80070002/, this could be due to a typo in the command so Intune can't find the installer file. So can you check:

1. Running the command locally on a workstation (without Intune)

2. Configuring Intune deployment without any parameter: Lansweeper-IT-agent-discovery-X.X.X-windows-x64-installer.exe

3.Configuring Intune deployment with the parameters:

Lansweeper-IT-agent-discovery-0.15.2-windows-x64-installer.exe --mode unattended --accepteula 1 --path "C:\Program Files\Lansweeper IT Agent Discovery" --cloudtoken %cloudtokenvalue%

[rinks]

I'm assuming the install is required on all of our assets meaning deployment by an Intune package like we do with LsAgent, or is this something that is installed on the main server that is hosting the Lansweeper installation and automatically updates assets that are authorized on our network since we are linking with the cloud site directly?

[Gilian]

@rinks ,

Thanks for the suggestion.
For now, it's indeed recommended to do a silent deployment of the IT Agent installer/package using for instance Intune. The possibility of deploying IT Agent to your assets, already in your inventory, will be considered once Lansweeper Network Discovery (successor of Lansweeper you know today) is released. 

[Gilian]

Hi @eranavni ,
1: Difference between current LsAgent and new IT Agent:
-IT Agent can send the discovery results directly to your Lansweeper Site (without the need of an LS scan server on prem)

-IT Agent auto-updates itself on Windows (like LsAgent) but also on Linux and macOS

-IT Agent gathers extra data on the devices (such as user info on macOS) which will be mapped in your Lansweeper Site and made visible.

-IT Agent can be installed silently on Windows (like LsAgent) but also on Linux and macOS

-IT Agent for Windows was built on .NET 6.0 which has a reduced vulnerability risk in comparison to LsAgent for Windows (built on .NET FW 4.8)

2: If you install it on a machine without an internet connection, you can't use it (yet). Once Lansweeper Network Discovery (successor of Lansweeper you know today) is released, you can have your IT Agent installs point to the LS Network Discovery Hub(s) (successor of the syncer scan server) which sync the results to your LS Site.

[eranavni]

Thanks for the detailed response.

now you got me even more curious about the 2nd part of your answer.  

[eranavni]

Hi,

I have 2 questions

1. what is the difference between the old LS Agent and the new IT Agent?
2. if i install it on machines that don't have internet connection but only internet connection to the LS server on prem, can i still install it? 

thanks 😊