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Resolved! Windows 10 Pro

I'm attempting to create a report containing all Windows 10 Pro operating systems, as we need to upgrade them to Enterprise. I've tried a number of SQL variables related to the OS but so far have had no luck returning a successful report. What's the ...

Resolved! Need Help Editing a Report

Can somebody please help me edit this report so that instead of listing software as up to date it will just exclude it in the report? I have a report that has over 1000+ assets listed for outdated software but in reality only 40 of them are actually ...

Tythesly by • Engaged Sweeper III
  • 3821 Views
  • 2 replies
  • 1 kudos

Breakdown of monthly helpdesk tickets

I have 6 types of tickets, Onboarding and offboarding, IT purchase, Infrastructure IT Support and project.For all the other tickets I can easily tell why calls are slightly higher or lower, but the IT support one we have differences of 60-100 per mon...

Tholmes by • Engaged Sweeper III
  • 1372 Views
  • 0 replies
  • 0 kudos

Older Reports could use some updating/optimizing.

There are a bunch of reports that could use a little tweaking and I unfortunately do not know enough to tweak them myself haha. For example there are a couple that have to do with windows 10 but are missing information for newer versions so they show...

Tythesly by • Engaged Sweeper III
  • 2364 Views
  • 1 replies
  • 3 kudos

Report to find PCs without a localuser account

I am trying to get a report that pulls PCs without a localuser account. I can get this one to find devices that have the account, but using 'Not Like' just lists all the other accounts on the devices. Select Top 1000000 tsysOS.Image As icon, tblAss...