HiI need a report that helps to identify duplicated Active Directory objects based on Lansweeper data.For example, a list of AD computers with the same asset ID or same Maker serial number.Thanks
Good day!I have modified the built-in Open Tickets with SLA overtime and removed a few fields. The report is only showing tickets that have their initial response time breached. How can I create a new report that will show tickets that have breache...
Hi,May I request for report to generate the following details? Thanks for your usual assistance.DesktopOut of WarrantyUnder WarrantyLaptopOut of WarrantyUnder WarrantyOrDesktopMore than 48 MonthsLess than 48 MonthsLaptopMore than 48 MonthsLess than 4...
Hi,Does anybody know where the root cause category fields are? I am trying to add them to the existing standard helpdesk reports so if root cause is known I have a category then multiple sub categories. I've got to be able to report on these fields...
Hello everyone, i'm currently in my first internship, and i've been asked to create a report with the BitLock status, model of pc , user's name,asset's name, bios version, OS.I've never used SQL, but i kinda understood the basics by taking some onlin...
So I've got a report that pulls PC assets already, and I just don't know enough about the reporting abilities of LanSweeper to be able to add phones to this. The PCs were pulled into LanSweeper automatically but the phones I input manually - I don't...
I was wondering if there is a way to get a report of systems that did not get a package deployed to. I've found some tables for packages but I didn't see anything I would have thought would get me that information.I'm trying to check for systems I di...