This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

Reports & Analytics

Ask about reports you're interested in and share reports you've created. Subscribe to receive daily updates of reports shared in the Community.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign in/Join

Helpdesk reports excluding certain members

I'd like a report of tickets made in the last month excluding all tickets started by 4 different email addresses. Also the same for closed tickets in the last month. My manager, myself and some service accounts create the bulk of the helpdesk tickets...

cnielsen by • Engaged Sweeper II
  • 4001 Views
  • 1 replies
  • 0 kudos

Report showing Asset Locations

Hi All,I am trying to show the Asset Location using the script below but nothings shows on the location when I generate the report..All information are showing except for the Asset Location. I already created locations for each assets, that's why im ...

Champ14 by • Engaged Sweeper II
  • 12501 Views
  • 6 replies
  • 0 kudos

Resolved! Custom Report to Include the Asset Location

Good MorningThe SQL below was copied from the edit screen of a custom report I wrote. The report works with the exception of the location field. These assets are located in vehicles and I have added them as locations on their asset page. I just can n...

fpd2dc by • Engaged Sweeper II
  • 11888 Views
  • 5 replies
  • 0 kudos

Helpdesk report per day per hours

Hi,We would like to know which days (Monday to Sunday) in 2017 that we received the most tickets, and on those days, know the time of the day that we received the most tickets, but I can’t find the option.Thank you,Best regards,

hysthos by • Engaged Sweeper II
  • 6038 Views
  • 1 replies
  • 0 kudos

Resolved! Users in a specific Active Directory Group

I need to keep an eye on what users are in a specific active directory group which is security sensitive. I would like to create a report that i can add to my dashboard so that i see it when i log in. I looked through the reports section but didn't s...

malbanese1 by • Engaged Sweeper II
  • 14346 Views
  • 6 replies
  • 0 kudos

Resolved! Modify Asset Page

Hello,I'd like to include the connection information on the asset page. By asset page I mean the grid of asset information you are presented when you click on an asset type or an IP location. For example, I'd like to include the asset connection info...

rog1039 by • Engaged Sweeper
  • 8145 Views
  • 2 replies
  • 1 kudos

Inventory report custom

Hello,I'm trying to build a report.. but I have some issues like double rows for computers with two monitors or two Microsoft Office versions. I would like to create a new column for second monitor and second Microsoft Office software, also in my rep...

laurentiun by • Engaged Sweeper III
  • 5407 Views
  • 2 replies
  • 0 kudos