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RegKey report empty if key not found

Hello, I have created a number of reports based on Registry Key scan.The problem is that if the key is not found on an Asset, then the asset is not shown at all on the report.What is the proper way of doing this so we know.a. All assets that have the...

lexios by • Engaged Sweeper
  • 5117 Views
  • 1 replies
  • 0 kudos

Helpdesk: Count of tickets per type and month (Built-in)

Added in v.6.0.100The report below lists the percentages of tickets that have come into the helpdesk based on the type of the ticket and the month/yearThe report will only list tickets that meet all of the following criteria:The ticket has not been s...

Nick_VDB by • Champion Sweeper III
  • 8967 Views
  • 2 replies
  • 0 kudos

Help with report please

Hello I am very green and need help with a report for Lansweeper. Can someone please let me know what I need to do to run a report for Securedoc. What I need in the report is listed below.IP addressComputer nameSecureDoc -installed -running...

DLeecy by • Engaged Sweeper
  • 4798 Views
  • 1 replies
  • 0 kudos

Duplicate ownerships on assets

Hi,We have report that lists all our assets and their owners and assets without owner. But we would need a report that lists only users who has ownership on two or more asset, Any ideas how it's done?Select Top 1000000 tblAssets.AssetName, tblAssets...

JaKu by • Engaged Sweeper
  • 5430 Views
  • 1 replies
  • 0 kudos

How to show in query the ticket SLA result?

Hello Everyone, I would like to ask your help on how to generate a report showing the ticket SLA result (3d 8h 19m) in my query. I can't find in the tables where it was located.Appreciate for any feedback.Regards