Just finished writing a report that I've seen a few requests for. Tickets closed by Agent in the last 7 days. You'll have to find your own AgentID's within the database that correlate to your Agents (I've left ours in for the example).
The report ...
Hey guys,I have a couple of Reports in Use that Document the Time worked for a Custom Field "Category" that's just a Basic Combobox to categorize/label the Tickets for example as "VPN, Office365, Lansweeper, User, Client, Hardware etc."With this I al...
Hello, I've begun seeing entries for older version software in multiple default reports. Is this a setting I have enabled accidently and/or are others seeing this too? Regardless, can someone please show me how to purge the outdated entries so tha...
Dear, good afternoon. It is a pleasure to be here.Please I need some help: I need a report that lists all LanSweeper computers and the respective number of users logged into these computers. It would be something similar to the Windows command "query...
So I am needing to make a report that will show all the computers that have a particular software installed and it's version is less than 1.3.24 I'm aware of how to make one that uses NOT LIKE, but in this case I have users that are also beta testing...