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Resolved! Reports Showing the same Asset multiple times

I have multiple reports that are showing me duplicate Workstations however they are the same one in the database when I click on either of the machines they are the same one exactly I have a duplicate report and these workstations don't show on that ...

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Rikkert's pro tip: OS patch version

Hi all,I thought this could be something interesting to share, although it's not a real out of the box solution... Of course, we're a big fan of Esben's monthly Patch Tuesday reports. But sometimes, critical (eg. industrial) systems can't be patched ...

Hendrik_VE_0-1669903430373.png
Hendrik_VE by Champion Sweeper III
  • 3313 Views
  • 3 replies
  • 6 kudos

Total user Logons for an Asset

Is there a way to run a report that show how many times a user logs onto an asset over a period of time? This would include unlocking their computer/asset.  How many time they had to log back on to a PC after their account was locked after machine in...

MarkG1125 by Engaged Sweeper
  • 3384 Views
  • 4 replies
  • 0 kudos

Publisher part number

I was asked about a software report with a 'publisher part number'https://docs.servicenow.com/en-US/bundle/tokyo-it-asset-management/page/product/software-asset-management2/task/View-customppn-classic.htmlanyone knows if the information is available ...

Modify report - Helpdesk: Time worked per ticket

I'm trying to modify the report Helpdesk: Time worked and create two reports both filtering the tickets by a custom field named "StonePanels Ticket" which is a radio button yes/no. I want it to only show tickets that have that field marked yes but ca...

Errhoss by Engaged Sweeper
  • 2067 Views
  • 2 replies
  • 0 kudos

Build a report using results from Custom File Scan

Good Morning,I have a custom file scan running to return results for C:\ProgramData\CTES\Ctes.exe  I am getting results on this file scan, but want to build a report based on the results of this scan.  I want to locate all Laptops in the environment ...

CarlV by Engaged Sweeper
  • 2492 Views
  • 1 replies
  • 0 kudos