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‎08-29-2018 05:25 PM
Hi folks,
My SQL is still rubbish. I have tried to work this out combining aspects from other reports, but I am getting nowhere.
I need a helpdesk report that shows time worked per ticket type in the last 7 days.
Sorted by:
1. Ticket Type
2. Time Worked
3. Agent
Can anyone help?
Thanks in advance.
Ian
My SQL is still rubbish. I have tried to work this out combining aspects from other reports, but I am getting nowhere.
I need a helpdesk report that shows time worked per ticket type in the last 7 days.
Sorted by:
1. Ticket Type
2. Time Worked
3. Agent
Can anyone help?
Thanks in advance.
Ian
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‎09-10-2018 10:39 AM
#Bump
Anyone able to help?
Thanks!
Ian
Anyone able to help?
Thanks!
Ian
