Showing results for 
Show  only  | Search instead for 
Did you mean: 
Lansweeper Tech Support
Lansweeper Tech Support

This post shows a troubleshooting diagram to troubleshoot the RPC unavailable scanning error. 

A few considerations for following the diagram:

  • Rescan asset is done by navigating to the assets summary page and hitting the Rescan now button in the top left corner.
  • The connection test tool, testconnection.exe, is found on your scanning server in Program Files (x86)\Lansweeper\Actions



Was this post helpful? Leave a Kudo!
Did you have a similar issue and a different solution? Share your work in the comments below and help your fellow IT Hero's!
More questions? Browse our  Quick Tech Solutions  or  Community Forum.

If you can't find what you're looking for, create a post in our Community Forum.


New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now