Action screen items not working

[nilesf]

Installed 3.2 and none ofhte Action screen items work (e.g. ping, Remote Desktop, Event viewer, etc...)




Please advise,
Niles

[nilesf]

Made the change, but it still does not work.

[Hemoco]

Could you post screenshots of your settings and the error please.

[golhelpdesk]

I have the IE settings as shown in the documentation, but I still have the same problem

[Hemoco]

Take a look at the documentation, there is a screenshot of the needed settings.

[nilesf]

Sorry, which are?

[nilesf]

I completely re-did Lansweeper 3.2. Trusted site is set and all I see is in Internet Explorer is Error on page in the bottom left corner after I click on one of the Action screen items.




Niles

[Hemoco]

nilesf wrote:
I completely re-did Lansweeper 3.2. Trusted site is set and all I see is in Internet Explorer is Error on page in the bottom left corner after I click on one of the Action screen items.
Niles

Your internet explorer security settings are not set correctly, they needed to be the same as 3.0 and 3.1

[golhelpdesk]

I also forgot to mention, I upgraded from 3.1 to 3.2. Unlike the folder containing 3.0 to 3.1, there were only 2 files to update in the 3.1 to 3.2 folder (it-compdetail.aspx and it-searchsoftware.aspx)

[golhelpdesk]

I'm having the same problem. The website is in the Trusted Zone. The error I get is "Automation Server can't create object"