We are having issues scanning multiple domains.
We have all the correct information in the Active Scanning tab. The issues present in the Domain Credentials.
We have created the same user name in all 4 domains, with the same rights in all 4 domains. We are able to access all the domains successfully.
Under the Alternate Domain Credentials screen, I enter the Domain, and then the User and Password, I get the error: “Cannot verify logon, wrong username or password.”
My error logs show different errors for different domains.
One domain error is: “The Server is not operational.” The other is “Logon failure: unknown user name or bad password.”
We are running LanSweeper Premium v 3.5.2.16 (per the configuration utility), and the properties of the lansweeperservice.exe shows 3.5.2.4.
Thank you,