AD Authentication Issue

[secaudit]

When entering known working credentials into the "Scanning domain credentials" screen, we get an error stating "Cannot verify login, wrong username or password". The machine running Lansweeper (consultant license) is not on the domain. However, we've verified the machine can RDP to servers with the credentials. It should also be noted that network discovery is enabled allowing the machine to see all network hosts in network/computers.

Any ideas as to what the issue could be?

[Hemoco]

You can just check the "don't try to authenticate username/password" checkbox.

[secaudit]

Credentials entered as follows:


Customer domain: customer-domain.com
User name: audit

Eneter Credentials:

Credentials: Domain

Domain: customer-domain
User: customer-domain\audit
Password: ##########