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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Trouble Tracking

Does anyone know of a way to use Lansweeper as a helpdesk call tracking system

cgoble by • Engaged Sweeper
  • 3773 Views
  • 1 replies
  • 0 kudos

Hostname Change/Duplicate MAC address

Small question - if an asset's Hostname were to change and the former name was removed from Active Directory, would Lansweeper throw up errors anywhere for detecting a duplicate MAC address for assets in its database?

jengley by • Engaged Sweeper
  • 4455 Views
  • 1 replies
  • 0 kudos

Query on Report

Hi Guys,I need one query for reporting the systems with CD drive enabled. Iam having OU in active directory where the CD drive is enabled. i need report for that ou what is the system name username and dept..

Srikanth08 by • Engaged Sweeper II
  • 2889 Views
  • 1 replies
  • 0 kudos

Duplicate assets if using multiple scan methods

Is there a way to eliminate the duplicate assets with the same IP Address when scanning with multiple methods?AD Scan, IP Scan, LSPUSH, SNMP create duplicate assets.Duplicate assets are also created via IP scan when the asset has multiple protocols: ...

Scan not retrieving info on Mac

After manually creating an asset for a Mac including computer name, asset type, and IP address defined, I expected the rest of the data to be retrieved by Lansweeper when the computer was scanned, but nothing was added to the asset after the scan com...

arupert by • Engaged Sweeper III
  • 4641 Views
  • 2 replies
  • 0 kudos

Task Scheduler

Hi support,Are there any way to check individual computer Windows Scheduled task list?Thanks

jasonwch by • Engaged Sweeper
  • 4002 Views
  • 1 replies
  • 0 kudos

Xen Server not showing VM Inventory

Ran a query against a Xen Server and I get no Guest Inventory for it. Is there something I need to do extra to make it work