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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

Historical software keys

Hi, Is there any feature within Lansweeper to look at historical software keys that were associated with machines or is it lost when a machine is rescanned?To explain, a PC exists and has 'product A' installed. The software keys are all visible in ...

trevora by Engaged Sweeper II
  • 2505 Views
  • 2 replies
  • 0 kudos

could not start the Lansweeper Server service on Local Computer

Hi,since 2011-11-02 is the service down... and i have no change to restart the service... i have check the log file but here is no entry since 2011-11-02Error message from windows services: could not start the Lansweeper Server service on Local Compu...

bastian23 by Engaged Sweeper
  • 4608 Views
  • 1 replies
  • 0 kudos

Lansweeper Server service corrupt ?

I've been battling and issue and have narrowed it down to what I Believe is the Lansweeper Server service. What I'm experiencing is when the service is running on startup, the RPC service becomes corrupt and you can no longer remote into the server. ...

ghost52 by Engaged Sweeper
  • 2453 Views
  • 1 replies
  • 0 kudos

manual scan

Hello,very often, we purchase new laptops, install them and then hand them off to a customer who doesn't always work in the office.As part of the laptop provisioning procedure, we would like to be able to scan the device immediately after setup, whil...

dfierema by Engaged Sweeper
  • 4120 Views
  • 4 replies
  • 0 kudos

Event Log summary

HiI used the Event Log summary page to look at events forDISK under WORKSTATIONS.Yesterday I had 4 entries. Today I have 3.Does this report only check a certain number days back for events on each machine or is it supposed to go through all the event...

danielm by Champion Sweeper II
  • 1942 Views
  • 1 replies
  • 0 kudos

Iinconsistencies in scanning information

We are currently evaluating this Lansweeper for our company. We noticed that there are some inconsistencies in what software it shows installed on machines. My director of IT is very impressed with the layout of the software and what it can do. We...

Cannot use remote control on Lansweeper

Hi,I want to use the remote control on Lansweeper but currently my user don't have administrator right on computer so I got error when I try to connect with remote control. I don't want to give them the administrator right but I want to use the remot...