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No Database Upgrade Option

Hi, i just wanted to upgrade from Version 3.5.3 to 4.0. During setup i cannot choose the upgrade option. Setup only asks me to drop the existing lansweeperdb ? What can i do ? Thanks for your help Daniel

MTD by • Engaged Sweeper
  • 7099 Views
  • 9 replies
  • 0 kudos

Licenses purchased

Hi,Our company has several subdivisions, each with their own domain. Each subdivision is responsible for the purchasing of software licenses within that division.Is there a way to manage the licenses per domain? Currently from what I can see, I am pr...

PaulWegs by • Engaged Sweeper
  • 1879 Views
  • 1 replies
  • 0 kudos

Runtime error EEDFADE on install

Hi,When I try to install LANsweeper on SBS2008 64-bit, I get a RUNTIME ERROR EEDFADE (see attachment for screenshot).Is there a way to solve this?With kind regards,Martijn Janssen

mjanssen by • Engaged Sweeper
  • 3880 Views
  • 1 replies
  • 0 kudos

Take screenshot not working on some PCs

I am tring to take a screenshot on a remote computer, and I am using a AD account that having all the PCs local administrator right.when I press the take a screenshot button, and it stopped at installing services.then I goto the remote PC to take a l...

zeroturn by • Engaged Sweeper
  • 2881 Views
  • 1 replies
  • 0 kudos

Unauthorized admin wildcards

Is there anyway to wildcard a username in the 'Allowed administrators' section?For example we create a local administrative account on each of your machines, this username always uses the same convention of admin<users initials>. I've tried various m...

RIdalski by • Engaged Sweeper
  • 10056 Views
  • 13 replies
  • 0 kudos

License compliance report - cannot open

Hello everyone,I cannot remember when I used that report last time thus dunno when the issue has started. The problem is that I cannot get that report to open. I'm getting this msg on the botton of the page:System.Exception: The DefaultView was reque...

Martin by • Engaged Sweeper III
  • 2372 Views
  • 1 replies
  • 0 kudos

Visual Network Tree

Would a visual network map be possible? I mean one that shows an overall tree view of the network with boundry devices and routers that are active like a REM(Retina) server has.

M0k0san by • Engaged Sweeper
  • 1985 Views
  • 0 replies
  • 0 kudos

Enterprise version / service status / time zone

I installed the Lansweeper scanner in one of our locations that is in a different timezone (-3 hours) from the local Lansweeper server. The service status on the web site is showing the poll time in Red even though it is updating properly and report...

sebouh by • Engaged Sweeper
  • 2027 Views
  • 1 replies
  • 0 kudos