Could you contact us at support@lansweeper.com and provide us with a link to this thread and a screenshot of the configuration changes you attempted to make. One of our technicians will have a look at the issue.
Please do the following: - Open the UltiDev Web App Explorer. - Select your Lansweeper website. - In the Network Addresses tab, select your HTTP listen address. - Hit the Edit button. - Select "Specify host name or IP address" and hit OK. - Hit the "Save config changes" button.