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This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

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Forum Posts

Remote control

Remote control works on some machines, not on others. Error: failed UVNC identification. As far as I can tell, all of our machines have identical settings. Same GPO. I am using domain adm account. What am I missing?I compared remote control sett...

IvanS by Engaged Sweeper
  • 2251 Views
  • 1 replies
  • 0 kudos

Remote screen grab not working

Remote screen grab error: A device attached to the system is not functioning, check the file association of .jpg files.Using Microsoft server 2008 64bit, October version of premium tools.I have no problem viewing jpg files. Default is MS Paint.Any i...

IvanS by Engaged Sweeper
  • 4974 Views
  • 3 replies
  • 0 kudos

Restrict a lansweper console ?

HelloCan you restrict a lansweper console to access a particular group of Client?Not the whole company, but one department only.Best wishes, Peter

Peter by Engaged Sweeper
  • 5472 Views
  • 7 replies
  • 0 kudos

Chenges by type export

For compliance we need to show certain 'changes by type':UsersinGroup / Softwareis there a way to export this list to excel or pdf?

gdavid by Champion Sweeper
  • 2121 Views
  • 1 replies
  • 0 kudos

IP Range Locations

How about adding a Description or Notes field to the IP Range table that gets displayed at the top of the resulting IP Location report.P.S. - I like the new design of the configuration console.

sandve by Engaged Sweeper III
  • 2312 Views
  • 0 replies
  • 0 kudos

Lansweeper web interface not seeing new subscription

I rec'd the new valid license key and I added the license.txt file to the Actions folder but the Lansweeper website users are still seeing the subscription as expired.Are there any other additional steps?

bsciarra by Engaged Sweeper
  • 2176 Views
  • 1 replies
  • 0 kudos

premium subscription expired

The lansweeper webinterface is saying my premium subscription is expired and remote control sessions are being ended within one minute. This should not be the case. I have a license key from an email you sent when I enter it says the license is inv...

bsciarra by Engaged Sweeper
  • 2351 Views
  • 1 replies
  • 0 kudos

Active Scanning

Can I run Active Scanning and have IP Scanning enabled at the same time.Also, I've upgraded to Premium Version, but Active Scanning and a few other items show Trial Version. Why is it still showing this after entering my code.

MahleTech by Engaged Sweeper
  • 1660 Views
  • 1 replies
  • 0 kudos