Can't download Lansweeper!

[vmw2]

Hello,

I'm trying to download Lansweeper service but it doesn't allow me. When I write the domain administrator it says me that logon failure: username or bad password.
What am I suposed to write here? Why it doesn't allow me to write what I want? (I put Windows authentication before)

Thank you.

[vmw2]

But when I first installed the freeware version it were enabled... and now they aren't, after a while using them.
So there is no option but buying it to try?

Thanks again.

[Hemoco]

vmw2 wrote:
Hello,

I'm trying to download Lansweeper service but it doesn't allow me. When I write the domain administrator it says me that logon failure: username or bad password.
What am I suposed to write here? Why it doesn't allow me to write what I want? (I put Windows authentication before)

You need to write EHE\administrator and the password.
(domain\username)

[trevora]

I'm afraid i don't know - i'm by no means an expert myself.

I would take at guess at that being a difference between the trial and bought version but, TBH, we bought it without trialling it so i don't whether thats likely or not.

I suggest you open a new forum topic with a subject\title relating to this new problem, so that somebody that does know is more likely to see it and be able to help.

[vmw2]

Do you know why I haven't the rescan and full rescan options? And other options are also disable... As active scanning, workgroup scanning...

[Hemoco]

vmw2 wrote:
Do you know why I haven't the rescan and full rescan options? And other options are also disable... As active scanning, workgroup scanning...

These options are disabled in the freeware version.

[vmw2]

Thanks now it allows me!

[trevora]

In the username box you need to type the domain and username in the format DOMAIN\Username or username@domain.

It looks like you are trying to enter the SQL admin details.