Cannot verify logon, wrong username and password

[bigmouth]

Hi Admin,

I am new user. I am having the above problem with no success to at any alternate domain credentials. Hope you can help.

Objectives :
1. Scan local domain : michaelsoft.local
2. Scan local workgroup (non domain) : workgroup
- admin login = administrator, PW=password
3. Scan virtual Svr workgroup (non domain) : lab
- admin login = administrator, PW=123456
4. Scan network from different domain and different IP range via VPN
- Able to connect vpn and get the correct IP.
- Able to ping all devices and servers via VPN
- admin login = administrator, PW=mypassword

Scenario :
1. Lansweeper installed on a windows 2003 R2 SVR 64bit
2. Lansweeper is running in a workgroup, not domain. workgroup name = lab
3. Lansweeper services are installed with local Server admin login.
4. Lansweeper is premium version.


Issue,
1. No matter what i set in the Alternate Domain Credentials, i always get a "cannot verify logon, wrong username or password"
- I have tried:
- domain=workgroup, username=.\administrator
- domain=michaelsoft.local, username=michaelsoft\administrator
- domain=workgroup, username=.\administrator, PW=password
- domain=lab, username=.\administrator, PW=123456

All the above resulted in the above message. However, if i tick the "don't try to authenticate username\password", the entries are accept. What does this mean? Would it have an impact on the authentication of the different workgroups and domains?

Please help.

Thanks many.
Bigmouth

[Hemoco]

All the above resulted in the above message. However, if i tick the "don't try to authenticate username\password", the entries are accept. What does this mean? Would it have an impact on the authentication of the different workgroups and domains?

For workgroups and untrusted domains you need to check the "don't try to authenticate username\password", the configuration tool can't test if your password is correct.

domain=workgroup, username=.\administrator
domain=workgroup, username=.\administrator, PW=password
domain=lab, username=.\administrator, PW=123456

This looks correct if "lab" and "workgroup" are both workgroups.

domain=michaelsoft.local, username=michaelsoft\administrator

You need to use the netbios name for the domain:
domain=michaelsoft, username=michaelsoft\administrator