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‎11-14-2012 09:58 PM
I had to change the machine name of the scanning server we use for Lansweeper.
I don't see any machines from recent scans. I've clicked the "Rescan" button several times in he las 7 days. There is no updated information for the machines.
In the configuration tool, It looks like I now have 2 databases.
After I changed the machine name, Should I be changing the name elsewhere?
thx
Dave
I don't see any machines from recent scans. I've clicked the "Rescan" button several times in he las 7 days. There is no updated information for the machines.
In the configuration tool, It looks like I now have 2 databases.
After I changed the machine name, Should I be changing the name elsewhere?
thx
Dave
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‎11-15-2012 03:09 PM
Glad the issue was resolved.
For others experiencing this problem: please contact us at support@lansweeper.com and provide us with the information listed below.
- Screenshot of the Lansweeper\Home section of your Lansweeper configuration console. Please show us the entire console.
- NetBIOS name of your old scanning server.
- NetBIOS name of your new (current) scanning server.
For others experiencing this problem: please contact us at support@lansweeper.com and provide us with the information listed below.
- Screenshot of the Lansweeper\Home section of your Lansweeper configuration console. Please show us the entire console.
- NetBIOS name of your old scanning server.
- NetBIOS name of your new (current) scanning server.

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‎11-15-2012 03:04 PM
The script worked!
thanks so much for your help!!
D
thanks so much for your help!!
D

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‎11-15-2012 11:15 AM
david.chang wrote:
In the configuration tool, It looks like I now have 2 databases.
Could you clarify what you mean by this. You cannot display two databases in the configuration console.
david.chang wrote:
After I changed the machine name, Should I be changing the name elsewhere?
If you've changed the name of your scanning server, you need to run a script to update its name in the Lansweeper database as well. Please contact us at support@lansweeper.com before making any further configuration changes however and provide us with a screenshot of the Lansweeper\Home section of your Lansweeper configuration console. Show us your entire configuration console window.
