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liao1k
Engaged Sweeper
Hi Lansweeper Support,

We have several Cisco Catalyst switches, the snmp-server community have been configured as showing below:
snmp-server community myReadOnlyPassword RO
snmp-server community MyWritePassword RW

The Lansweeper(5060) can only shows basic information something like below:

Asset Type: Network device
Manufacturer: Cisco Systems
Http server: cisco-IOS
Scan status:

Scan server: MyLanSweeperServer
State: Active
IP Location: Local Subnet
First seen: 04/08/2013 09:25:13
Last seen: 04/09/2013 00:00:47
Purchased: unknown
Warranty: unknown

In the configuration of Lansweeper for Global SNMP, I already input Global SNMP Credential (MyWritePassword).
Global SNMP Devices Community

However I still can't get any more information from the Cisco Catalyst switch. Can anybody give some help regarding this issue? Thanks for your help.

Kevin
1 REPLY 1
Hemoco
Lansweeper Alumni
Please contact support@lansweeper.com and provide us with screenshots of:
- Configuration/Scanning Setup/Your License.
- Lansweeper webpage of one problem device.
- Connection test performed to the same device using the DeviceTester.exe: http://download.lansweeper.com/tools50/DeviceTester.exe
Perform the test on your Lansweeper server, connecting to the device, and show us the entire test window.

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