Connection to server failed

[SFABDrift]

Hi

On a Dell Latitude D620 running Windows 7 x64 I'm getting Connection to server failed when I'm running LSclient.exe SERVERNAME /showresult

When I'm running Lansweeper connection test from the server to the client I get

Remote WMI test
-----------------------------------------------
Found: Microsoft Windows 7 Ultimate
\root\cimv2 Remote WMI access test OK

Remote Registry test using WMI
-----------------------------------------------
Found: Windows 7 Ultimate
\root\default Remote WMI access test OK


How come I can't trigger the scan from the client running Windows 7 x64?

Thank you

[SFABDrift]

We found the problem.

One of our consultants moved the database from one server to another a week ago and made a typo when setting the password. When we changed the password it started working.

The password was in the file C:\Program Files\lansweeper32\Service\Lansweeperservice.exe.config

I just activated Active scanning and everything works fine.

[Hemoco]

On the server can you surf to http://127.0.0.1:9524

[SFABDrift]

Seems now that it wasn't just this one client that was affected. It's all our clients.

I ran a portscan on the server running Lansweeper and it said port 9524 was closed.

Is it the Lansweeperservice.exe that opens the port?

The service seems to be running as it should.

[Hemoco]

Can you telnet from the client to the server to port 9524?

[SFABDrift]

Other clients can connect using LSclient. They are running Windows XP Professional x86.

I have no firewall running on the Windows 7 x64 client.

[Hemoco]

Are other computers able to connect with lsclient.
If yes then most likely a firewall is blocking outbound traffic from the windows7 computer.