Community FAQ
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Katgroup
Lansweeper Employee
Lansweeper Employee

Hi Sweepies!

If you're using ManageEngine, please exclude Lansweeper from automatic updates in ManageEngine!

The upgrade script for Lansweeper 12.5.1.1 pushed out by ManageEngine incorrectly performs a clean installation of Lansweeper and sets your database connection to a new LocalDB instance. If you're already using LocalDB, this will result in data loss.

We are contacting ManageEngine to resolve this.

If you're using LocalDB, you should restore from a backup:

If you're using SQL Server, you can correct the data source and database credentials in ConfigEditor:

If you're using a custom port for your web console, you will have to correct this as well. See step 2 here:

0 REPLIES 0

General Discussions

Find answers to technical questions about Lansweeper.

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now