Dell's Ever-changing Support URL

[Jono]

Hello everyone -

It's unfortunate for LS users that Dell keeps changing their product page URL (which causes the Serial link to fail), but LS can't control Dell's web team.

I created an Asset action with a Description of Dell Product Page, and an action that looks like this:

http://www.dell.com/support/home/us/en/19/product-support/servicetag/{tag}/

Now, whenever Dell changes their URL, it's just a matter of finding the URL and adjusting the Asset action. It's far from automatic, but it works.

I hope this is helpful.

Jono

[staadmin]

We used slightly different URL and this worked for us.

http://www.dell.com/support/home/us/en/19/product-support/servicetag/{assettag}?show_warranty_modal=true