Community FAQ
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
vwfhelpdesk
Engaged Sweeper
Hello,

I'am having some problems with AD and E-mails.

In AD all my users are configured with an e-mail adres that matches their user id,
for example id200@thisorthat.com.

The mail server has aliases for all these adresses and matches them with their real names.

The problem is that whenever an e-mail is sent to the helpdesk it is recognized ONLY as the real name address and no AD account is directly linked to that, so i get an almost blank account.

Is there a way to let lansweeper know the account has an alias, or should i configure this somewhere in AD?

We use zimbra as mail server.


Any advice would be appreciated!

0 REPLIES 0

Archive

This board contains archived posts from the retired Lansweeper Forum and Insiders Community.

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now