Error: Either BOF or EOF is True

[Allisondk]

In Lansweeper Configuration, when under the active scanning tab of scanning setup, if I try to add anything into the active scanning OU filtering portion, I see this error message:

Either BOF or EOF is True, or current record has been deleted. Requested Operation requires a current record.

How can this be corrected?

[Hemoco]

We will close this thread and continue troubleshooting in the first thread you've made, as the two problems appear to be related.

[Allisondk]

We are on the latest service pack, see attached image

[Hemoco]

Do you have the latest available service pack installed for SQL Server 2000?
Is MDAC (Microsoft Data Access Components) installed on the machine? This is standard on more recent operating systems.

[Allisondk]

Here are all the shots requested

[Hemoco]

Please contact us at support@lansweeper.com and provide us with the following:
- Screenshot of the error message.
- Screenshot of your web console landing page.
- Screenshot of what you see when clicking the "Configuration tool" link in the top right corner of your web console landing page.