[Fixed] Premium version does not allow acccess to monitor serial number

[Facilities]

Hi

I was testing out the monitor serial number functionality and I get the message that it's only available to premuim users. The message also appears on the events and product keys pages.
I have entered my reg code, restarted lansweeper service and the service but I still get the message.

[Facilities]

You are not going to believe this but each time I clicked on the internet explorer button in windows 7 it just opened a new tab in IE.
Only after closing IE completely did I get a new session and now the stuff is correct.
I'm sorry for the run around.
Thanks for the help.

[Hemoco]

Maybe a stupid question but did you close/restarted your browser after applying the license key?

[Facilities]

ScanStstus:
MW1SVlJyYEhXp2b+GbtZ8eGrjrp2x0ap+Q==

[Hemoco]

In table tsysconfig is a field "scanstatus"
Could you post the contents of this field please.

[Facilities]

The message also appears on the events and product keys pages. error log attached

[Hemoco]

Do you also see this message on other screens (like "recent changes")
Could you also post your errorlog.txt file please.