Incorrect CPU identification

[clodhopper]

We're using Lansweeper on our network via the login script & everything seems to be working really well except for a problem with processor identification. For example my machine is runnnig a Core 2Duo E8500 & windows XP task manager shows two windows in the CPU load windows but Lansweeper reports back a single Pentium III Xeon processor running at 3.16Ghz which is almost correct.

We also have some other machines which show on lansweeper as Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz but only a single processor / core ??

Any points please on what to check, I've just upgraded from 3.1 to 3.2 but hasn't seemed to have helped.

Thanks
Brian Chivers

[clodhopper]

Great another stupid M$ hotfix to rollout on all our machines !!!!

[cbenson]

I think I found the answer, worked for me.
http://support.microsoft.com/kb/953955

[clodhopper]

I'm running SP3 & so are the others that are wrong.

The script above returns "Intel Pentium III Xeon processor"

Brian

[Hemoco]

clodhopper wrote:
I'm running SP3 & so are the others that are wrong.

The script above returns "Intel Pentium III Xeon processor"

Brian

This is what's returned by windows WMI (and it's used by lansweeper)
Maybe a bios upgrade would solve your problem.
Which brand/model is your computer?

[Hemoco]

Could you save this simple script as a .vbs file and execute it please.
It will return the processor's name according to WMI

strComputer = "."  

set objWMI = GetObject("winmgmts:\\" & strComputer & "\root\cimv2")
set colProcs = objWMI.InstancesOf("Win32_Processor")

for each objProc in colProcs
   Wscript.Echo objProc.name
next

Do While Not WScript.StdIn.AtEndOfLine
   Input = WScript.StdIn.Read(1)
Loop

[cbenson]

I seem to have the same problem. With XP Service Pack 2 installed the CPU shows up as "Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz ", when I install XP Service Pack 3, and rescan, the CPU shows up as "Intel Pentium III Xeon processor"

[clodhopper]

When I look under Sytem Properties / Device manager / Computer it's listed as a "ACPI Multiprocessor PC" & under the general tab in system properties it's listed as a Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16Ghz

[Hemoco]

When you open your control panel/system (and hardware tab), which cpu is listed there?
Maybe you have the wrong HAL or processor driver for your machine.