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rinks
Champion Sweeper II

Is there a plan in place to implement Asset Relations in Lansweeper Cloud so it is actually useful? Right now we are entering relations for assets assigned to rooms and users, but none of this matters as it does not show anywhere in Lansweeper Sites under reporting or a custom view in the inventory screen. Going to a user's or room's entry also does not show any assets that are assigned to them. It's impossible to see what asset a user has now unless we remember the exact serial number out of thousands that we have for over two thousand active users and hundreds of users who no longer work for us.

Going forward, we can make a custom field to hold this information, however this doesn't help the 12,000+ assets we have already assigned to other users. All we can see is the last user for a laptop, which doesn't help as last user may not be the user or room the asset is assigned to.

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Union Home Mortgage's "Lansweeper Guy"
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2 REPLIES 2
rinks
Champion Sweeper II

Bump

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Union Home Mortgage's "Lansweeper Guy"
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rinks
Champion Sweeper II

I'd also like to mention, these relations only show under the user if they have been entered in Lansweeper Classic/On-Prem. Anything entered in Sites does not transfer back to Classic let alone show up in Sites under the users information.

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Union Home Mortgage's "Lansweeper Guy"
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