Lansweeper does not update info anymore

[ifm]

For a time now I have had a feeling that our Lansweeper is not running scans or accepting scans from clients using LSpush.exe

Info about computers are not up to date and using the "rescan" or "full rescan" does not make any difference.

How can I verify that the service is working properly?

[Hemoco]

Please contact us at support@lansweeper.com and provide us with screenshots of the following:
- Your web console landing page.
- Your scanning credentials, found in the configuration console under Scanning Options\Scanning Credentials.
- All scanning methods you have enabled under Scanning Servers\Your Server: Active Scanning, Workgroup Scanning, IP Range Scanning and/or Scheduled Scanning.
- Lansweeper webpage of one or more machines that you feel are not updating. Please show us the "Actions" section of the page(s).