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‎12-05-2011 12:01 PM
Hi,
In my environment many systems are not getting scanned and showing wrong data which turns into wrong asset details..kindly help to solve those errors
In my environment many systems are not getting scanned and showing wrong data which turns into wrong asset details..kindly help to solve those errors


Regards,
Srikanth08
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‎12-05-2011 06:30 PM
Please contact us at support@lansweeper.com and provide us with screenshots of the following:
- Your web console landing page.
- Your scanning credentials, found in the configuration console under Scanning Options\Scanning Credentials.
- Any scanning methods you have enabled in the configuration console under Scanning Servers\Your Server: Active Scanning, Workgroup Scanning, IP Range Scanning and/or Scheduled Scanning.
- Webpage of one unscanned computer. Show us the Errors section of the page.
- Your web console landing page.
- Your scanning credentials, found in the configuration console under Scanning Options\Scanning Credentials.
- Any scanning methods you have enabled in the configuration console under Scanning Servers\Your Server: Active Scanning, Workgroup Scanning, IP Range Scanning and/or Scheduled Scanning.
- Webpage of one unscanned computer. Show us the Errors section of the page.
