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‎03-14-2010 11:35 AM
Hi,
I just installed Lansweeper (Premium version) in the company where I'm working. I already used without any problems lansweeper in the past in other companies, but here, I'm having trouble :
On lansweeper I only can see 38 computers/servers (out of 100-150 in our AD). The missing computers aren't "displayed in red" in lansweeper... they just don't appear at all. I can't understand why because I've done the following tests/analysis :
- missing computers are in the same OU then displayed/scanned computers
- from Lansweeper server I used the "testconnection" tool included in Lansweeper installation directory... tried to test connection to a missing computer, using it netbios name and it fqdn ... both worked with success (wmi access OK)
- I logged on a "missing computer", used "Lsclient.exe" ... and then, the missing computer appears with success in Lansweeper with all information (even the AD information).
I also tried to "wait" ... but now, 4 days after Lansweeper installation.... I still have only 40 computers displayed.
Can you provide any help on this issue, or maybe some suggestions to diagnose it further ?
I just installed Lansweeper (Premium version) in the company where I'm working. I already used without any problems lansweeper in the past in other companies, but here, I'm having trouble :
On lansweeper I only can see 38 computers/servers (out of 100-150 in our AD). The missing computers aren't "displayed in red" in lansweeper... they just don't appear at all. I can't understand why because I've done the following tests/analysis :
- missing computers are in the same OU then displayed/scanned computers
- from Lansweeper server I used the "testconnection" tool included in Lansweeper installation directory... tried to test connection to a missing computer, using it netbios name and it fqdn ... both worked with success (wmi access OK)
- I logged on a "missing computer", used "Lsclient.exe" ... and then, the missing computer appears with success in Lansweeper with all information (even the AD information).
I also tried to "wait" ... but now, 4 days after Lansweeper installation.... I still have only 40 computers displayed.
Can you provide any help on this issue, or maybe some suggestions to diagnose it further ?
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‎03-18-2010 09:15 AM
I also having that problem user computer only appear 51 and last scanned was 5 days a go... is I have to upgrade to the premium and will be scanned all PC?

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‎03-18-2010 10:32 AM
Protelindo wrote:
I also having that problem user computer only appear 51 and last scanned was 5 days a go... is I have to upgrade to the premium and will be scanned all PC?
In the freeware version the computers will be scanned when they are triggered by lsclient.

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‎03-15-2010 02:20 PM
Please check your errorlog.txt file, maybe there are problems connecting to some DC's.
