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‎07-13-2016 09:23 PM
Is there anyway currently to assign ticket properties IE High priority or different SLA automatically based on OU? I see that you can create different SLA's based on manually adding users, but I already have groups set up in OU's, so I'd prefer to not have to manually maintain another user group within LanSweeper when LanSweeper already has access to OU information.
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