cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
GuillerminGo
Engaged Sweeper
Hi:

I´m running lansweeper premium. When I try the remote control utility I get the attached image

First time I get an access denied, but i´m running my browser with a domain admin account, in fact, the same account we use to scan computers and servers.

If I accept and retry remote control, sometimes I get the "unlicensed version limited to 60 secs"... Isnt remoteControl included on premium licenses?

How can this be happening? Do I have to perform a tweak on lansweeper scanning server in order to achieve my goal?
Thanks in advance.
1 REPLY 1
Hemoco
Lansweeper Alumni
Please register the tool first by following the instructions in this knowledge base article.
Remote Control and Uninstall Software must be registered separately from your main Lansweeper installation.