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‎05-04-2010 05:36 PM
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‎01-31-2012 10:18 AM
Apply patch: http://support.microsoft.com/kb/2401588 on the scanning server.
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‎05-06-2010 01:08 AM
**2nd Edit**
I attached also a copy of the Install.log file .. Renamed to *.txt since log is restricted.
Log Name: Application
Source: Application Error
Date: 5/5/2010 1:55:57 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: CNTPAAP27.corp.local
Description:
Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x000000000004f2f1
Faulting process id: 0x298
Faulting application start time: 0x01caec58a2ee42a2
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 74d6e9a8-586f-11df-a7cf-005056ba01b1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-05-05T17:55:57.000000000Z" />
<EventRecordID>2040</EventRecordID>
<Channel>Application</Channel>
<Computer>CNTPAAP27.corp.local</Computer>
<Security />
</System>
<EventData>
<Data>svchost.exe</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc3c1</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5be02b</Data>
<Data>c0000005</Data>
<Data>000000000004f2f1</Data>
<Data>298</Data>
<Data>01caec58a2ee42a2</Data>
<Data>C:\Windows\system32\svchost.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>74d6e9a8-586f-11df-a7cf-005056ba01b1</Data>
</EventData>
</Event>
Log Name: System
Source: USER32
Date: 5/5/2010 1:56:01 PM
Event ID: 1074
Task Category: None
Level: Information
Keywords: Classic
User: SYSTEM
Computer: CNTPAAP27.corp.local
Description:
The process C:\Windows\system32\services.exe (CNTPAAP27) has initiated the restart of computer CNTPAAP27 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x30006
Shutdown Type: restart
Comment: Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="USER32" />
<EventID Qualifiers="32768">1074</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-05-05T17:56:01.000000000Z" />
<EventRecordID>18719</EventRecordID>
<Channel>System</Channel>
<Computer>CNTPAAP27.corp.local</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data>C:\Windows\system32\services.exe (CNTPAAP27)</Data>
<Data>CNTPAAP27</Data>
<Data>No title for this reason could be found</Data>
<Data>0x30006</Data>
<Data>restart</Data>
<Data>Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly</Data>
<Data>NT AUTHORITY\SYSTEM</Data>
<Binary>06000300000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
Log Name: System
Source: Service Control Manager
Date: 5/5/2010 1:56:00 PM
Event ID: 7031
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CNTPAAP27.corp.local
Description:
The RPC Endpoint Mapper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2010-05-05T17:56:00.952167900Z" />
<EventRecordID>18720</EventRecordID>
<Correlation />
<Execution ProcessID="464" ThreadID="2376" />
<Channel>System</Channel>
<Computer>CNTPAAP27.corp.local</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">RPC Endpoint Mapper</Data>
<Data Name="param2">1</Data>
<Data Name="param3">120000</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
</EventData>
</Event>
Log Name: System
Source: Service Control Manager
Date: 5/5/2010 1:56:00 PM
Event ID: 7031
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CNTPAAP27.corp.local
Description:
The Remote Procedure Call (RPC) service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2010-05-05T17:56:00.952167900Z" />
<EventRecordID>18721</EventRecordID>
<Correlation />
<Execution ProcessID="464" ThreadID="2376" />
<Channel>System</Channel>
<Computer>CNTPAAP27.corp.local</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Remote Procedure Call (RPC)</Data>
<Data Name="param2">1</Data>
<Data Name="param3">60000</Data>
<Data Name="param4">2</Data>
<Data Name="param5">Reboot the machine</Data>
</EventData>
</Event>
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‎05-05-2010 05:41 PM
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‎05-05-2010 05:35 PM
It looks like what you are experiencing.
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‎05-05-2010 05:29 PM
Do you also have the svchost.exe craching like in the other post?
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‎05-05-2010 05:24 PM
http://www.lansweeper.com/forum/yaf_postsm13676_2008-R2-Lansweeper-Service.aspx
Log Name: Application
Source: Application Error
Date: 5/5/2010 8:53:56 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: CNTPAAP27.corp.local
Description:
Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x000000000004f2f1
Faulting process id: 0x294
Faulting application start time: 0x01caec4ad1bd5824
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 4369a9f5-5845-11df-b132-005056ba01b1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-05-05T12:53:56.000000000Z" />
<EventRecordID>1900</EventRecordID>
<Channel>Application</Channel>
<Computer>CNTPAAP27.corp.local</Computer>
<Security />
</System>
<EventData>
<Data>svchost.exe</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc3c1</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5be02b</Data>
<Data>c0000005</Data>
<Data>000000000004f2f1</Data>
<Data>294</Data>
<Data>01caec4ad1bd5824</Data>
<Data>C:\Windows\system32\svchost.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>4369a9f5-5845-11df-b132-005056ba01b1</Data>
</EventData>
</Event>
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‎05-05-2010 05:20 PM
And we're back it shutting down again with RPC errors as stated before. Something isn't right.
Let me know what you need to troubleshoot.
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‎05-05-2010 03:37 PM
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‎05-05-2010 05:11 AM
And just now as a matter of fact, the Lansweeperservice stopped.
Log Name: System
Source: Service Control Manager
Date: 5/4/2010 8:56:26 PM
Event ID: 7034
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CNTPAAP27.corp.local
Description:
The Lansweeper Server service terminated unexpectedly. It has done this 1 time(s).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7034</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2010-05-05T00:56:26.996653700Z" />
<EventRecordID>8081</EventRecordID>
<Correlation />
<Execution ProcessID="472" ThreadID="2032" />
<Channel>System</Channel>
<Computer>CNTPAAP27.corp.local</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Lansweeper Server</Data>
<Data Name="param2">1</Data>
</EventData>
</Event>
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