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Service stopped after new update install

mlnancejr
Engaged Sweeper

‎11-07-2011 03:04 PM

We currently installed the new Lansweeper update for out system and now it is saying Service has stopped and nothing is being scanned and giving us updated configurations. Has this happened to anyone else? What can we do to fix this?
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2 REPLIES 2
mlnancejr
Engaged Sweeper

‎11-07-2011 03:14 PM

Got it! Thanks, after the update was installed the services didn't restart and the password had expired.
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Hemoco
Lansweeper Alumni

‎11-07-2011 03:06 PM

Can you try manually restarting the Lansweeper service, as shown in the attached screenshot.
Is the service running under a user account? If so, check if the password has not expired.
Do you see any errors in the event viewer related to the Lansweeper service?
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