cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Alulux
Engaged Sweeper III
Hello,
when doing a devicetester scan with supplied SSH information, i get this (good looking) result:

Pinging 129.103.3.107
Ping ok.
Scanning TCP ports..
Open ports:
22 (SSH)
80 (HTTP)
443 (HTTPS)
Closed ports:
21 (FTP)
23 (Telnet)
25 (SMTP)
135 (EPMAP)
139 (NetBIOS Session Service)
445 (SMB)
5060 (SIP)
9100 (Jetdirect)
Scanning MAC..
A4:BA:DB:37:D1:F4
Scanning netbios (UDP)..
Could not scan netbios
Scanning HTTP..
Url: http://129.103.3.107
Certificate issuer: O=Falconstor Software, L=Melville, S=New York, C=US
Error: The remote server returned an error: (401) Unauthorized.
Connection: close
Content-Length: 401
Content-Type: text/html; charset=iso-8859-1
Date: Thu, 24 Jan 2013 08:20:54 GMT
Server: Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.8e-fips-rhel5 PHP/5.2.9
WWW-Authenticate: Basic realm="Password Required"
Title: 401 Authorization Required
Scanning HTTPS..
Url: https://129.103.3.107
Certificate issuer: O=Falconstor Software, L=Melville, S=New York, C=US
Error: The remote server returned an error: (401) Unauthorized.
Connection: close
Content-Length: 401
Content-Type: text/html; charset=iso-8859-1
Date: Thu, 24 Jan 2013 08:20:54 GMT
Server: Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.8e-fips-rhel5 PHP/5.2.9
WWW-Authenticate: Basic realm="Password Required"
Title: 401 Authorization Required
Scanning SSH..
SSH server: SSH-2.0-OpenSSH_4.3
System info: Linux ipstorrz1 2.6.18-128.el5 #1 SMP Wed Jan 21 08:45:05 EST 2009 x86_64 x86_64 x86_64 GNU/Linux
Hostname: ipstorrz1
Kernel name: Linux
Kernel release: 2.6.18-128.el5
Kernel version: #1 SMP Wed Jan 21 08:45:05 EST 2009
Processors:
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Disks:
Filesystem Size Used Avail Use% Mounted on
/dev/sda3 9.5G 2.6G 6.5G 28% /
/dev/sda2 9.5G 3.0G 6.1G 33% /usr
/dev/sda1 965M 34M 882M 4% /boot
tmpfs 7.8G 0 7.8G 0% /dev/shm
/dev/sda6 21G 361M 20G 2% /apps
/dev/sdb1 99G 188M 93G 1% /SysApps
Scanning SNMP..
Hostname: ipstorrz1
Description: Linux ipstorrz1 2.6.18-128.el5 #1 SMP Wed Jan 21 08:45:05 EST 2009 x86_64
ObjectID: 1.3.6.1.4.1.7368.5.10
Uptime: 13d 4h 27m 43s 870ms
Contact: fs <support@falconstor.com>
Location: www.FalconStor.com
MAC 2: A4 BA DB 37 D1 F4
MAC 3: A4 BA DB 37 D1 F6
MAC 4: A4 BA DB 37 D1 F8
MAC 5: A4 BA DB 37 D1 FA
IpForwarding: 2
Done.


Since we use different SSH credentials, I added them under "other credentialks" and mapped them under "unique IP credentials" to both FalconStor nodes.

However, I get this error Message while scanning:


Cannot connect to SSH server. 24/01/2013 09:25:46
SSH Error Could not connect to SSH with credentials FalconStor (root), Global (root) 24/01/2013 09:25:46

Find solutions to common problems in the troubleshooting guide

5 REPLIES 5
Hemoco
Lansweeper Alumni
Could you contact us at support@lansweeper.com and provide us with a link to this forum thread. We'll try to reproduce this behavior.
Alulux
Engaged Sweeper III
As a matter of fact I´ve done that a couple of times as I thought I´m to dumb to enter a 9 digit password, but I also verified the entry with the "show password" marked.
Hemoco
Lansweeper Alumni
Could you try (just to make sure it is absolutely correct) resubmitting the FalconStore login/password in the web console under Configuration/Scanning Setup/Scanning Credentials, by hitting the pencil shaped edit button next to the credential. Rescan the problem machine afterwards.
Alulux
Engaged Sweeper III
1. "FalconStor" is the name of the "Other credential" item in which the ssh-credentials are saved (root & password)

2. I did perform the DEVICETESTER under the Lansweeper server. I just also performed the "Test Connection", with the following result:

Pinging 129.103.3.107
Ping ok.

Scanning TCP ports..
135 closed (EPMAP)
139 closed (NetBIOS Session Service)
445 closed (SMB)

Checking DNS..
DNS resolved to: 129.103.3.107
If this is not correct, please check for DNS problems.

Scanning netbios (UDP)..
Could not scan netbios

Scanning WMI..
The RPC server is unavailable.

The RPC server is unavailable.

The RPC server is unavailable.
Done.


3. Our version is 5.0.0.44
Hemoco
Lansweeper Alumni
- Is FalconStor the credential used in your successful connection test?
- Did you perform your connection test on your Lansweeper server as required?
- Which Lansweeper version are you using?

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now