The RPC server is unavailable 0x800706BA

[LesSprott]

New to LanSweeper - every computer has the following message. The RPC server is unavailable 0x800706BA

I have done everything that I can find online and still no joy. Help!

I have purchased the premium.

thanks,

[LesSprott]

C:\Users\svclansweeper>telnet plplap10 135
'telnet' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\svclansweeper>




C:\Users\svclansweeper>ping -a 192.168.12.186

Pinging plplap10.petrologistics.local [192.168.12.186] with 32 bytes of data:
Reply from 192.168.12.186: bytes=32 time<1ms TTL=128
Reply from 192.168.12.186: bytes=32 time<1ms TTL=128
Reply from 192.168.12.186: bytes=32 time<1ms TTL=128
Reply from 192.168.12.186: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.12.186:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

[Hemoco]

You don't need to open port 9524.

Can you telnet from the server to the client on port 135?
Can you post a screenshot for 3?

[LesSprott]

#1:

Firewall status:
-------------------------------------------------------------------
Profile = Domain
Operational mode = Enable
Exception mode = Enable
Multicast/broadcast response mode = Enable
Notification mode = Disable
Group policy version = Windows Firewall
Remote admin mode = Enable

Ports currently open on all network interfaces:
Port Protocol Version Program
-------------------------------------------------------------------
8193 TCP IPv4 C:\Program Files\Sophos\Remote Management System\RouterNT.exe
8192 TCP IPv4 C:\Program Files\Sophos\Remote Management System\RouterNT.exe
8194 TCP IPv4 C:\Program Files\Sophos\Remote Management System\RouterNT.exe
1049 UDP IPv4 C:\WINDOWS\system32\mqsvc.exe
1050 TCP IPv4 C:\WINDOWS\system32\mqsvc.exe
2103 TCP IPv4 C:\WINDOWS\system32\mqsvc.exe
2105 TCP IPv4 C:\WINDOWS\system32\mqsvc.exe
2107 TCP IPv4 C:\WINDOWS\system32\mqsvc.exe
32849 TCP IPv4 C:\Program Files\Skype\Phone\Skype.exe
80 TCP IPv4 C:\Program Files\Skype\Phone\Skype.exe
32849 UDP IPv4 C:\Program Files\Skype\Phone\Skype.exe
135 TCP IPv4 C:\WINDOWS\system32\mqsvc.exe
137 UDP IPv4 (null)
139 TCP IPv4 (null)
138 UDP IPv4 (null)
3389 TCP IPv4 (null)
443 TCP IPv4 C:\Program Files\Skype\Phone\Skype.exe
443 UDP IPv4 C:\Program Files\Skype\Phone\Skype.exe
445 TCP IPv4 (null)
3527 UDP IPv4 C:\WINDOWS\system32\mqsvc.exe
1801 TCP IPv4 C:\WINDOWS\system32\mqsvc.exe
8989 TCP IPv4 (null)
6004 UDP IPv4 C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
5101 TCP IPv4 C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
6129 TCP IPv4 C:\WINDOWS\system32\DWRCS.EXE

#2

None

#3

DNS resolves...

Do I need to open up port 9524 on all the computers? I am running the scans as a domain admin.

[Hemoco]

1) Make sure that the windows firewall is configured correctly (please post the output of "netsh firewall show state")
2) Make sure that no third party firewalls are blocking access (post a list of installed software)
3) make sure dns resolution works and that lansweeper is resolving the hosts to the correct IP address.
(post a screenshot of your full error page)